EscutaAI

In retail, store staff see what goes wrong first, but their suggestions and complaints tend to get lost for lack of a channel. EscutaAI is a Bázico B2B SaaS to collect them and turn them into action. I have been on it since the initial idea.

A company opens check-ins by store, area and period. Answers land in a feed. An AI layer reads each complaint, points out the pain behind it and suggests a fix. The manager approves or not, and what is approved becomes a task with an owner and a deadline.

The AI suggests; a person decides. No task is created without approval.

Several companies share the same database. Filtering by company only in application code lets one forgotten query leak another company’s data.

With Row Level Security in Supabase PostgreSQL, the rule of who sees what lives in the database. Even a query without a filter only returns the rows of the signed-in user’s company.

Rules in the database are harder to test and debug than rules in code: a wrong policy fails silently, returning nothing.

The product is live at escutaai.ia.br.